RETURNS
You have the right to cancel your online order up to 14 days after receipt without giving any reason. This only applies to orders ordered and shipped online. Have you picked up your order? Then you have the time and space to view the item during the collection time.
Naturally, cameras and lenses that you collect are guaranteed to function properly.
After cancellation you have another 14 days to return the product. You will be credited with the full purchase amount including any shipping costs.
The costs for returning to Re-Own are at your expense. Consult the carrier's website for the exact rates. You are responsible for the method of (insured) shipping and the careful packaging of the items. If you exercise your right of withdrawal, the product will be returned to Fotoccasion with all accessories supplied and - if reasonably possible - in the original condition and packaging. We will then refund the order amount due within 14 days of receipt of your return, provided that the product has been returned in good order.
WHAT CAN YOU DO WITH THE PRODUCT DURING THE REFLECTION PERIOD?
You must be able to evaluate the product to determine whether you want to keep it. You may open the packaging to view the product, provided you do so properly.
You may not actually use the product if you do not yet know whether you will keep the product. The seller may ask for compensation if it turns out after return that you have done something with the product that was not necessary to assess it. Any reduction in value will always be communicated to you.
BEFORE YOU RETURN YOUR PACKAGE, PLEASE CONTACT CUSTOMER SERVICE AND WE WILL GUIDE YOU WITH YOUR RETURN REQUEST.
You can return your package to the address below:
Re-Own.
Oosthavendijk 46
3241 LK Middelharnis
The Netherlands